Privacy Policy

Last Updated: 4th October 2024

MSME Sarathi website is owned by Conjoinix Total Solutions Private Limited, which is a data controller of your personal data.

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our legal consultancy services and memberships. We have adopted this Privacy Policy, which determines how we are processing the information collected by MSME Sarathi, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using MSME Sarathi website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1). Information we collect:

When you visit the MSME Sarathi, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

We may collect the following types of information:

  • Personal Information: When you register for our services or memberships, we may collect personal information such as your name, email address, phone number, and mailing address.

  • Payment Information: If you purchase our services or memberships, we collect payment information through our secure payment processor. We do not store your credit card details.

  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.


2). Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via msme.sarathi@conjoinix.com.

We may use the information we collect for the following purposes:

  • To Provide Services: To provide and manage your legal consultancy services and membership.

  • To Communicate: To send you updates, newsletters, and promotional materials related to our services.

  • To Improve Our Services: To analyze user behavior and improve our website and offerings.

  • To Comply with Legal Obligations: To fulfill our legal obligations and protect our rights and the rights of others.


3). Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors).

  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

4). Data Security

We take the security of your personal information seriously. We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

5). Your rights:

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access the information we hold about you.

  • The right to request correction of any inaccurate or incomplete information.

  • The right to request deletion of your personal information.

  • The right to object to the processing of your data or to request restriction of processing.


If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

6). Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7). Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

8). Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We may notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9). Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

10). Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to msme.sarathi@conjoinix.com

You may send communication in this regard to following address :

Conjoinix Total Solutions Private Limited
Address: SCO 193-194-195, 3rd Floor, Sector 34-A, Chandigarh 160022 (UT) INDIA
Phone: +91-172-4642327